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FAQ
All the answers
For your
convenience, we have gathered the most common
technical Q&A about glooqConnect. If you have any other
queries please do not hesitate to
contact us.
Q: What
is glooqConnect?
A:
glooqConnect is a revolutionary service which
transforms all your daily e-mail traffic into a
marketing platform. No need to install anything on
your PC / Server. Just reroute your e-mails through
us and manage your campaigns affectively.
Q: How
do I install it?
A:
Just change your SMTP server name, enter
username and password, and you are ready to go. By
using glooqConnect, each email you send out is
diverted through our glooqConnect servers, where the
banner insertion occurs.
Q: Is
there any bandwidth overhead?
A:
No, The banners weight is very light - 20/30/40
KB. For example: a standard word document is between
200-300 KB.
Q: Can I
use glooqConnect with any email client?
A:
Yes. glooqConnect supports any email client as long
as you can change your SMTP (Outgoing E-mail Server)
settings.
Q: Can I
use glooqConnect for internal marketing?
A:
glooqConnect is designed for external e-mail
marketing. However, if you have only POP3 / IMAP4
accounts, without an internal email server, than
glooqConnect service will be also used a platform
for internal marketing since all internal and
external e-mails will be rerouted through the
glooqConnect server.
Q: What
kind of image formats are supported?
A:
glooqConnect supports .GIF or .JPG
formats. There are many formats like BMP, TIFF, PNG,
Flash
and others. Most of them are blocked by Anti Spam
filters or are too heavy.
Q: How
can I restrict specific users or groups from sending
or receiving the banners?
A:
glooqConnect has the Filter function which allows
excluding or including specific users/groups.
Q: Is
there support for PDA's such as Blackberry or Mio?
A:
Yes. Any mobile device that supports HTML will
display the published content. Since Blackberry
treats HTML content as an attachment or a link - you
can use the Textual-Add feature, and even determine
the position inside the e-mail.
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